Sorry, not sorry, long story, no TLDR, read or don’t, up to you.
This whole story takes part a few years back, about a month or two into my first job as ISP (Internet Service Provider – but you knew that)-tech support. I’ll try to paraphrase but since I can’t remember half of it, mostly just the context – I’ll try to tell this story to the best of my ability. Also ended up quite long so I chose to cut the paraphrasing to only my first encounter with one of my managers, henceforth “boss” to give you an idea of how he treated us lowly new tech supports.
via @notiun
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