OK so this happened a few years back now, when I was working as an L1 for an ISP/Telco, in this instance an Entitled Lady (EL) was living in an area that was having Broadband Fibre physically rolled out (literally installing the glass fibre), all ISP have to contract through the company doing the roll out to have someone connected to the Fibre network (as they own the network and ISP’s/Telcos just lease the lines), when you ask to be connected you get to the back of the que and normal wait time is 4 to 8 weeks, depending on how popular it is in your area.
via @notiun
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